Help & Support

Find answers to common questions or get in touch with our team

Frequently Asked Questions

Log in, click 'Send Money', select your recipient's country, enter the amount, and choose your payment method. You'll see the exact fee and delivery estimate before you confirm.

CaribSend charges a flat 3.5% fee per transaction — significantly lower than the 6–10% typical of incumbent remittance providers. The exact fee and exchange rate are shown before you confirm any transfer.

Digital transfers typically complete within minutes. Bank deposits may take 1–2 business days depending on the recipient's bank.

We currently support Jamaica, Trinidad & Tobago, Guyana, and Barbados, with more Caribbean nations coming soon.

Go to Dashboard > Verify Identity and upload a government-issued ID. Verification typically takes 24-48 hours.

We accept bank transfers, debit cards, credit cards, and cryptocurrency (USDC) for funding your transfers.

Need immediate help? Email us at support@caribsend.com